Recover Lost Revenue from Aged and Neglected Claims
Aged accounts receivable represents a significant source of lost revenue for many healthcare practices. Unresolved claims over 30, 60, 90, and 120+ days often go uncollected due to staff limitations and complex payer follow-up rules. At Medix MD Solution, our Accounts Receivable (AR) Recovery service is designed to recover this aged revenue, turning outstanding balances into consistent cash flow. We audit your outstanding accounts, identify billing errors, and execute targeted appeals to collect unpaid claims before they become write-offs. By deploying a dedicated AR team, your practice can recover lost cash, lower overall Days in AR, and clean up your practice ledger.
Neglected accounts receivable represents a significant source of lost revenue. Our specialized AR Recovery team systematically audits, appeals, and collects on outstanding accounts over 30, 60, 90, and 120+ days. We prioritize claims based on aging and value, executing strategic appeals to salvage cash before it becomes uncollectible.
Key Operational Challenges Solved
Practices lose thousands annually when aged claims are left unresolved. Common causes of high AR include coordinate-of-benefits issues, missing medical records requests, unresolved rejections, and private payer delays. In-house billing staff often do not have the time to audit old claims, leaving aged AR to accumulate until it exceeds payer timely filing limits. Medix MD Solution addresses this problem with systematic AR auditing. We identify common denial trends, categorize aged accounts by payer and value, and follow up directly with claims adjusters. This focused effort ensures that aged balances are resolved, recovered, and settled.
Key Solutions Included
AR Portfolio Audit
Complete profiling of all outstanding debts categorized by insurance, provider, and age.
Payer Follow-up Automation
Automated tracking combined with direct outreach to claim examiners to resolve pending invoices.
Underpayment Auditing
Cross-checking payer disbursements with fee schedules to catch and appeal short-payments.
Patient Balance Cleanup
Ethical, compliant billing statements and follow-up plans to collect patient cost-share obligations.
Step-by-Step Delivery Process
Our AR recovery workflow starts with a comprehensive extraction of aged accounts from your PMS. We profile the outstanding claims, categorizing them by age, insurance provider, and denial code. Next, we verify eligibility and billing errors, resolving and resubmitting claims that contain missing information. For unpaid or complex claims, our team contacts payers directly, appealing decisions and submitting required clinical records. We post recovered payments to your ledger, reconciling EOBs and providing detailed progress reports until your aged balances are fully resolved.
Extraction and categorizing of outstanding accounts from the Practice Management System
Batch identification of common payment holds (missing info, duplicate claims, coordinate benefits)
Direct contact with insurance claims departments and formal appeals submission
Reconciliation of recovered funds and detailed accounts receivable reports
HIPAA Security & Regulatory Compliance
We conduct our AR recovery under strict compliance with HIPAA, prompt payment regulations, and payer contract terms. We handle patient balances ethically, complying with the Fair Debt Collection Practices Act (FDCPA) and the No Surprises Act. We review payer contracts to ensure reimbursements match agreed fee schedules, appealing underpayments to protect your practice from revenue leaks.
Technical Infrastructure & Integrations
Our AR recovery team works directly inside your preferred billing software. We establish secure connections with Epic, Athenahealth, NextGen, eClinicalWorks, and other major platforms, operating within your existing workflows. This avoids data transfers and keeps your historical data secure. We integrate with leading clearinghouses to track claim lifecycles and provide detailed dashboards to monitor AR recovery rates, collection metrics, and Days in AR in real-time.
Key Performance Metrics & Vectors
Collection Success Rate
Aged Payment Recovery
Account Follow-Up Monitoring
Are You Leaving Money on the Table? Discover Your Revenue Leakage Today
Get a detailed audit of your last 90 days of claims at zero cost. Our billing experts will identify coded mods, unpaid balances, and denial hotspots, showing you exactly how to boost your cash flow.
+15% Average Growth
Most practices see an immediate collection increase within 90 days.
100% HIPAA Protected
Your auditing files are encrypted under strict compliance protocols.
No Obligation Audit
Get detailed financial reports completely free, with no contract lock-ins.